Rules & Regulations
Last Updated: August 24, 2026
Welcome to [Agency Name]. By using our website or engaging our services, you agree to follow the rules and regulations outlined below.
These rules are designed to maintain a professional, secure, and productive working relationship with our clients.
1. Professional Conduct
All clients and visitors are expected to communicate with our team respectfully and professionally.
Abusive, threatening, discriminatory, harassing, or inappropriate behavior toward our team will not be tolerated.
We reserve the right to discontinue communication or services in cases of serious misconduct.
2. Accurate Information
Clients must provide accurate and complete information necessary for their website project.
Providing false, misleading, fraudulent, or unlawful information may result in the suspension or cancellation of services.
3. Legal Content
Clients must not request websites or content that promotes illegal activities, fraud, copyright infringement, scams, or other unlawful activities.
We reserve the right to refuse projects that may violate applicable laws or regulations.
4. Copyright & Content Ownership
Clients are responsible for ensuring that the text, images, videos, logos, trademarks, documents, and other materials they provide can legally be used.
Clients must not provide copyrighted or licensed material for use without appropriate authorization.
5. Website Usage
Websites created by [Agency Name] must not knowingly be used for illegal activities, scams, malware distribution, phishing, fraud, or activities that may harm individuals or organizations.
We reserve the right to suspend or terminate services if a website is being used for prohibited activities.
6. Payment Obligations
Clients are responsible for making payments according to the agreed payment schedule.
Failure to make required payments may result in work being paused, delayed, or terminated.
Additional work outside the agreed project scope may require additional payment.
7. Project Changes
Clients should communicate project changes clearly and promptly.
Repeated changes or major modifications after approval may affect the project timeline and cost.
Any additional charges will be communicated before additional work is undertaken whenever reasonably possible.
8. Account & Access Security
Clients are responsible for keeping their hosting accounts, domain accounts, email accounts, passwords, and other credentials secure.
Clients should not share confidential login credentials with unauthorized individuals.
We are not responsible for security issues caused by credentials being exposed or improperly managed by the client.
9. Third-Party Platforms
Websites may depend on third-party platforms, services, plugins, APIs, hosting providers, payment gateways, or software.
We cannot guarantee uninterrupted operation of third-party services and are not responsible for changes, outages, pricing, or policies imposed by those providers.
10. Prohibited Requests
We reserve the right to reject requests involving:
Fraudulent or deceptive websites
Phishing or impersonation
Malware or harmful software
Illegal products or services
Copyright infringement
Scam operations
Unauthorized data collection
Hate or harassment-based content
Activities intended to harm individuals or organizations
Any other activity prohibited by applicable law
11. Feedback & Approvals
Clients are expected to review designs, content, and functionality within a reasonable period.
Once a major project element has been approved, further changes may be treated as additional revisions.
Client approvals may be recorded through email, messaging platforms, project management systems, or other agreed communication channels.
12. Suspension or Termination
We may suspend or terminate a project or service if the client:
Fails to make required payments
Provides unlawful or fraudulent requirements
Abuses or threatens our staff
Repeatedly violates these rules
Uses our services for prohibited activities
Provides materially false information
Any outstanding financial obligations may remain payable after termination.
13. Limitation of Responsibility
We make reasonable efforts to provide reliable and professional services. However, we cannot guarantee that every website will remain completely free from technical issues, third-party outages, security threats, or compatibility problems.
Clients are responsible for maintaining appropriate backups and security for their website and accounts unless these services are specifically included in their agreement.
14. Acceptance of Rules
By using our website or purchasing our services, you acknowledge that you have read, understood, and agreed to follow these rules and regulations.
If you do not agree with these rules, please do not use our website or services.
Contact Us
For questions regarding these rules and regulations, please contact us.
Email: hello@youragency.com
Phone: +91 XXXXX XXXXX
[Agency Name]
[Business Address]
These rules are intended to establish general business and service guidelines and should be reviewed by a qualified legal professional before publication as your agency's formal legal terms.